PSYCHOLOGY OF MANAGEMENT OF SOCIAL CONFLICTS BY USING MEDIATION

The need to study mediationand its role in resolving conflicts is due modern reality, since are often based on cultural and civilizational differences. Therefore, today the future, there issues of social behavior, interethnic interfaith dialogue society. Mediation does not accept paradigm revolutionary changes forceful solution problems. A conflict interpreted as “one types interaction individuals, communities, institutions, which actions one side, faced with opposition other, impede implementation goals. psychology management help people through research theory, practice, methods cases, achieve betterdecision-making, leadership practices development,problem solvingand improve overallhuman relations. phrase "cultural conflict", although it found publications journalism, however, appears a narrow sense general antipode harmony, tolerance an ideal should strive. Without claiming fully realize this goal, we hope that efforts made within framework our program will be useful clarifying some necessary details future theoretical picture such mediation resolution. goal set determined nature following tasks: (i)in context culturalapproach, analyze history formation ideas about socio-cultural phenomenon and, regard, pay special attention evolution understanding various conflicts; (ii)to explain reasons for means "alternative resolution disputes (conflicts)"; (iii)to consider features manifestation conflictogenity life society; (iv)reveal essence effective institution culture.Conflicts studied almost all scientific disciplines. And concept they constantly refined analyzed meaning. For many centuries, well-known thinkers, philosophers, scientists, reflecting unity human society, way or another brought fore cultural-philosophical fundamental problems theory conflict.